Position Available: Membership Associate (Part-Time)
Location: Washington, DC
Reports to: Director of Member Services & Board Liaison
Start Date: Immediate
Application deadline: Monday, October 15
Propelled by our belief that dance can inspire a more just and humane world, Dance/USA will amplify the power of dance to inform and inspire a nation where creativity and the field thrive. Dance/USA is the national service organization for the professional dance field. Established in 1982, Dance/USA champions an inclusive and equitable dance field by leading, convening, advocating, and supporting individuals and organizations. Dance/USA’s core programs are focused in the areas of engagement, advocacy, research, and preservation.
The Membership Associate (MA) is a part-time (20 hours a week) position within Dance/USA’s highly active Membership Department. The MA will be an integral part of the Department’s operations and success. The primary responsibility of the MA will be focused on:
- tracking and engaging renewed and new members;
- maximizing our customer service management system (Salesforce);
- updating content on the Dance/USA website; and
- sending e-communications to members and non-members.
Occasionally, the MA will be engaged in meeting planning and logistics for Dance/USA’s Board of Trustees convenings. The MA may also support the activities of our Annual Conference and Dance Forum and will be assigned additional responsibilities as appropriate.
Qualities: The ideal MA will possess a personal commitment to equity, diversity and inclusion; be detail oriented; motivated and proactive; solution oriented and able to find creative solutions to everyday challenges. This individual should also be patient; curious; and possess a strong sense of customer service, professionalism, and written and oral communication skills. The MA must be able to juggle multiple layers of work with the ability to work independently with a remote supervisor.
Qualifications: A background in working with a customer service management system – ideally Salesforce – is key. Additionally, experience updating website content and managing e-communications in a system – such as MailChimp – is desired as well as a background in marketing. A Bachelor’s degree, with a background in arts administration and/or dance is a plus.
Occasional travel is required.
To Apply: Please submit by email a cover letter and resume to Dance/USA’s Director of Member Services and Board Liaison, Kellee Edusei .